Business Focused Quality Systems

Joining the dots between quality and business planning

If you are looking to download a set of templates and become quality certified overnight, then we are definitely not for you.

We believe in business transformation and making a real difference. This takes a bit more time, but actually not as much as you might think, because we also believe in keeping things as simple as possible.  If this is what you are looking for, we can offer you a quality solution specifically tailored to suit your operation.

Quality systems are inextricably linked to an organisation’s strategy and business planning. Stronger connections between strategy and quality are more than likely to be included as part of quality standards in the future.

Wise organisations ensure that they align their quality management systems more closely with their strategic purpose so that it simply represents the way that they want to consistently conduct their business.

We recommend implementing a Quality Management System using the ISO 9001 international standard as the framework.  This framework shares the same high-level structure with all other modern ISO standards to allow much easier integration.  Our approach ensures that the quality system can also be easily scaled in line with business expansion and growth.

Modern quality systems use risk-based thinking and the process approach. They don’t need to be overly complicated or have copious amounts of documentation to make it all work. A good quality system should be seamlessly integrated into existing business processes and practices. It’s your business and you want it to succeed, so you get decide what’s important and how it needs to be controlled – not the other way around.

These days, there is much less prescription from the ISO 9001 quality standard and organisations can now determine the extent of documented information required based on their operating context, the requirements of interested parties, and any risks and opportunities that apply to their operation.

The ISO 9001 quality standard is relevant to all organisations, regardless of their size or type of business activity. Currently, there are approximately one million companies and organisations in over 170 countries certified to the ISO 9001 standard, making it the most popular ISO standard.

A well-designed quality system helps your organisation to:
  • Assess organisational effectiveness
  • Identify new business opportunities

  • Improve customer satisfaction levels
  • Ensure repeat business and establish new customers

  • Achieve organisational alignment with the purpose of the business
  • Improve focus on productivity and controlling internal costs

  • Identify and manage risks associated with the organisation
  • Achieve compliance with statutory and regulatory requirements.

Whether you wish to create a quality system, from scratch or are looking to develop a more contemporary quality system we can help.
  • Gap analysis and report against ISO 9001

  • Quality system development and implementation
  • Quality system revitalisation and simplification

  • Quality systems standard upgrades
  • Quality system benchmarking

  • Quality system audits
  • Quality plans.

Rightstrategy guarantees successful certification of your quality management system using our many years of experience and proven methods.

Certification assistance offerings:

  •  AS/NZS IS0 9001 – Quality Management Systems

  • AS/NZS ISO 45000 – OHS Management Systems
  • AS/NZS ISO 14001 – Environmental Management Systems

  • AS 9100 – Quality Management Requirements for Aviation, Space and Defence
  • AS 9120 – Quality Management Requirements for Aviation, Space and Defence Distributors

Other offerings:

  • ISO 31000 – Risk Management Guidelines
  • ISO 10005 – Guidelines for Quality Plans