Additional training programs…
Root cause analysis (problem solving)
Root cause analysis is a widely-used process which defines and resolves problems effectively and prevents them from recurring. It provides the knowledge, tools and proven processes to apply RCA methods effectively as a team. At the same time, it helps create a culture of effective problem-solving that deals with causes rather than effects – whether the problem is inside your organisation or experienced by your customers as part of its service delivery.
This type of analysis can also be used to confirm positive outcomes and provide new insights that can be leveraged for future growth and success.
Finance for Managers (finance fundamentals)
Managers in every area of an organisation must understand business finances to be able to meet stakeholder expectations and achieve profitability, stability, growth and consolidation.
This program teaches the importance of: