Talent wins games, but teamwork and intelligence win championships
Michael Jordan
Talent wins games, but teamwork and intelligence win championships
Michael Jordan
Not too long ago I observed a risk assessment for a nationally based consumable and logistics operation.
The executive team and some office-based participants were attempting to assess risks of operational activities.
It was interesting to observe this group attempting to identify and assess risks.
Whilst this initiative was commendable, and they were doing a good job following the company risk management process, it clearly lacked the valuable input of frontline workers.
Put simply, the team were guessing and had little knowledge of the risk controls in place and the effectiveness of those controls.
There was also notable infringement against the risk management principles of ISO 31000 guidelines including that risk management must:
This reminded me of the importance and need to properly determine all applicable stakeholders, assessing their needs and expectations, to better understand the power or influence that they have on the subject (whatever it is), to determine consultation and communication requirements and the level of control necessary for effective management of these stakeholders.
I have found that tools such as the interested parties’ analysis (stakeholders) can be useful in helping to properly determine the level of involvement and communication required for any organisational improvement activities.